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Below are answers to questions most frequently asked by visitors. If you cannot find the answer to the question that you have, please contact support@webdna.tv. We'll respond usually within 1 to 2 business days.

Q: How do you collect the information from the survey and where is it stored?

Q: Is it safe to enter information into your surveys?

Q: Do we have to use your system to send out survey invitations or can we use our own Outlook or other email program?

Q: How long does it take to get a survey online?

Q: How do I invite people to take my survey?

Q: Can I test my survey prior to making it active?

Q: Do you support conditional jumping and branching?


Q: Can I run multi-page surveys?

Q: Can I add my own logo and other images to my survey? Can I make my survey appear to be part of my web site, or retain my organization's color scheme, style and branding?

Q: Is there a way to completely remove the "ahaSurvey" name from my survey URL? Can I use my own domain name?

Q: What if we want to be invisible? Can you co-brand the survey and/or serve as a "third party administrator" or "independent research organization"?

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