Examples of popular projects include:
Providing good service takes both understanding the needs and wants of your customers. It's more profitable to sell to an existing customer than to find a new customer. Therefore, the difference between satisfied customers and very satisfied customers can make a big difference in customer repeat business, hence, your profits. Measuring client satisfaction is very important, and distinguishing between degrees of satisfaction is also crucial.
Sales and Customer Support Feedback
ahaSurvey can integrate with your customer sales and support system. Each time a sales or support call is completed, an email invitation can be sent to the customer asking for feedback about the quality of service and support they received.
Online registration forms and survey questionnaires can replace or supplement the paper cards often used to gather information about the purchaser and the product.